Privacy Policy

1. General Information

The PulsarInteract GmbH (in the following "we", "us" or "PulsarInteract" named) takes the protection of your personal data very seriously. This privacy policy informs you about the purpose and scope of the processing of personal data when using our website and our services.

Responsible in the sense of the General Data Protection Regulation (GDPR) is:

PulsarInteract GmbH
Balthasar-Neumann-Platz 1
50321 Brühl
Germany
E-Mail: [email protected]
Telefon: +49 2232 49864

Our data protection officer can be reached at: [email protected]

2. Collection and Processing of Personal Data

We process personal data of our users basically only if this is necessary for the provision of a functional website as well as our content and services. The processing of personal data of our users is generally only carried out with the consent of the user. An exception applies in such cases where a previous request for consent is not possible for reasons of fact and the processing of the data is permitted by legal regulations.

We collect and use personal data of our users in the following cases:

• When visiting our website
• When registering for our services
• When using our contact forms
• When registering for our newsletters
• When participating in surveys or competitions

3. Legal Basis for the Processing of Personal Data

The legal basis for the processing of personal data is Art. 6 Abs. 1 DSGVO, in particular:

• Art. 6 Abs. 1 lit. a DSGVO: Consent of the affected person
• Art. 6 Abs. 1 lit. b DSGVO: Fulfillment of a contract or pre-contractual measures
• Art. 6 Abs. 1 lit. c DSGVO: Fulfillment of a legal obligation
• Art. 6 Abs. 1 lit. f DSGVO: Protection of legitimate interests

4. Storage Duration and Deletion of Data

The personal data of the affected person are deleted or blocked as soon as the purpose of storage ceases to exist. Storage can also take place if this is provided for by the European or national legislator in union regulations, laws or other regulations to which the controller is subject.

A blocking or deletion of the data also takes place if a storage period prescribed by the aforementioned norms expires, unless there is a need for further storage of the data for the conclusion of a contract or the performance of a contract.

5. Data Collection on Visiting Our Website

When using our website for purely informational purposes, i.e. when you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server-logfiles"). This includes:

• IP address (anonymized)
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transmitted
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

These data are technically necessary to display our website and ensure stability and security. The legal basis for this is Art. 6 Abs. 1 lit. f DSGVO (legitimate interest).

6. Cookies and Similar Technologies

We use cookies and similar technologies to make our website functional and user-friendly. Cookies are small text files that are stored on your device and contain certain information.

We distinguish between:

• Necessary Cookies: These cookies are required for the operation of the website. They enable basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Analytical Cookies: These cookies allow us to count visits and traffic sources to measure the performance of our website and improve it. They help us understand which pages are most popular and how visitors move around the website.
• Marketing Cookies: These cookies are used to track visitors across websites. The goal is to switch ads that are relevant and appealing to the individual user.
• Preference Cookies: These cookies allow the website to remember information that affects how the website behaves or looks, such as your preferred language or the region in which you are located.

You have the option to determine which cookies you want to accept through our cookie settings, except for the technically necessary cookies that are required for the operation of the website.

Further information about the cookies we use can be found in our Cookie Policy.

7. Data Processing on Using Our Services

When you register for our services, we collect the following data:

• Name
• E-Mail address
• Phone number (optional)
• Company/Organization (optional)
• Payment information for paid services

These data are processed for the purpose of providing our services. The legal basis is Art. 6 Abs. 1 lit. b DSGVO (performance of a contract).

8. Data Processing on Using the Contact Form

When you contact us through our contact form, the data you enter (Name, E-Mail address, subject, message) are stored for the purpose of processing your request and in the event of follow-up questions with us. The legal basis for this is Art. 6 Abs. 1 lit. b DSGVO (pre-contractual measures) and Art. 6 Abs. 1 lit. f DSGVO (legitimate interest).

9. Newsletter

When you register for our newsletter, we process your E-Mail address for the purpose of sending our newsletter with information about our products, services and offers. The legal basis is Art. 6 Abs. 1 lit. a DSGVO (consent).

You can unsubscribe from our newsletter at any time by clicking the corresponding link at the end of each newsletter or by sending us an E-Mail to [email protected].

10. Transfer of Data to Third Parties

We only transfer your personal data to third parties if:

• You have given your explicit consent to this (Art. 6 Abs. 1 lit. a DSGVO)
• The transfer is required to fulfill a contract with you (Art. 6 Abs. 1 lit. b DSGVO)
• A legal obligation to transfer exists (Art. 6 Abs. 1 lit. c DSGVO)
• The transfer is required to protect legitimate interests (Art. 6 Abs. 1 lit. f DSGVO)

In some cases, we use external service providers to process data in our order (order processors). These service providers were carefully selected and commissioned in writing. They are bound by our instructions and are regularly checked by us. Appropriate contracts for data processing were concluded with all order processors in accordance with Art. 28 DSGVO.

11. Data Security

We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk and to protect the confidentiality, integrity and availability of the data. This includes, among other things, encryption technologies, access controls and regular security checks of our systems.

12. Your Rights as affected Person

According to the GDPR, you have the following rights:

• Right to Information (Art. 15 DSGVO): You have the right to request information about the personal data stored about you by us.
• Right to Rectification (Art. 16 DSGVO): You have the right to request the correction of incorrect data.
• Right to Erasure (Art. 17 DSGVO): You have the right to request the deletion of your data.
• Right to Restriction of Processing (Art. 18 DSGVO): You have the right to request the restriction of the processing of your data.
• Right to Data Transferability (Art. 20 DSGVO): You have the right to receive the data you have provided in a structured, commonly used and machine-readable format.
• Right to Object (Art. 21 DSGVO): You have the right to object to the processing of your data at any time.
• Right to Revoke Consent (Art. 7 Abs. 3 DSGVO): You have the right to revoke an granted consent at any time.
• Right to Complain to a Supervisory Authority (Art. 77 DSGVO): You have the right to complain to a supervisory authority.

If you want to exercise these rights, you can contact us at any time. Please use the contact details given above.

13. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always corresponds to the current legal requirements or to changes in our services in the privacy policy. For your next visit, the new privacy policy then applies.

Last Update: 29. September 2025